FAQ's

“Why am I being charged?”

You have signed up for a premium subscription to one of the online dating websites which VodUPay manages, this payment may re-bill in regular instances depending on what membership plan you have selected.  

Peruse the 'Membership' page of the site which you are a member of to upgrade your account. 

You're able to stop all further payments for a premium account from within the 'Membership' section of the site that you're registered with. 

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

Desist any further mobile billing by texting STOP to 89595. 

A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:

Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

© VodUPay.com, All Rights Reserved.

“I am trying to pay. Why is my card being declined?”

“How can I pay for membership?”

“How do I cancel my subscription?”

“I pay via my mobile phone provider. How do I cancel?”

“What are the benefits of VIP Membership?”

Your Online Dating Services Company

Online payment providers will sometimes block transactions to our websites during their checks. Contact your bank and acknowledge that you'd like to continue on with the payment for our premium services.  

VodUPay.com is operated by VodFun Ltd.
First Floor, 20 Duke Street, Douglas, Isle of Man, IM1 2AY

VodUPay serves its worldwide database of users with a superlative online dating experience through its plethora of websites optimised to provide the best most effective matching experience.

Submit a query to our team

VodUPay

We are able to identify what dating website you have signed up to, we need the email address which you may have used to create your profile first however. Please supply this within the field below.